TNTP Donor Privacy Policy
Our Commitment to Privacy
TNTP, Inc. (“TNTP”) respects the privacy of each and every one of its donors. Your privacy is a priority, and, as is outlined in our Privacy Policy, we take critical steps necessary to protect your information. In this section of our site, we provide more detail on how we use the information that we collect when you make a donation.
What Information We Collect
Information You Give Us. When you make a donation on our Website, we ask for your name, address, daytime phone, email address, and payment information. We collect that information for the purpose of processing payment. We store your name, contact, and donation information in a secure customer relationship management (CRM) database exclusively for the purposes of tracking your giving history and communicating with you about your philanthropic support.
When you make a donation on our Website, our outside payment processor will collect the personal and payment information required to process your donation (name, email address, phone, billing address, and credit card payment information). Your information will only be used by the payment processor for purposes necessary to process the donation.
We use your mailing address and/or email address to send you your tax-deductible receipt(s) and to keep you informed about TNTP’s work and impact through our communications materials. You may unsubscribe from receiving our communications at any time.
Your phone number is used only to contact you if we need to verify donation information or thank you for your contribution.
Information We Automatically Collect. When you visit our Website, we automatically collect information about how you interact with the services as well as the devices that you use to interact with the services. This includes which pages of our Website were visited, the order in which they were visited, and which hyperlinks were clicked, as well as logging the IP address, operating system, and browser software used by each user of the Website.
We use Cookies, which are electronic identifiers that are transferred automatically to your computer through your browser that allow our computers to save certain information you provide us and store information about you so we can recognize you when you visit our Website in the future. Cookies help us determine the type of content and sites to which a user of our Website visits, links, the length of time each user spends at any particular area of our Website, and the specific features that users choose to use.
Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain features and conveniences of this Website may not work properly, but you do not have to accept our Cookies in order to productively use many features of the Website.
The following is a list of our partners who collect the information described above. Please follow the links to find out more information about the partner’s privacy practices.
| Partner | Type of Cookie |
| Advertising and Analytics | |
| Google Analytics | Analytics |
| Google Tag Manager | Essential |
| My Fonts | Analytics |
| Advertising and Analytics | |
| Advertising and Analytics |
We use Google Analytics, a web analytics service provided by Google, Inc., on our Website. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Website, compile reports on the Website’s activity, and provide other services related to Website activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google, visit Google’s policy page.
We will provide you with an opportunity to review information we have collected about you. To review the information, please email us at [email protected].
How We Use Your Information
We use your personal information for the following purposes:
- To process your donation to TNTP.
- To communicate with you.
- To comply with law and regulations or comply with legal demands.
- To protect and secure our services, assets, network, and business operations; and detect, investigate, and prevent potential fraud or other activities that may violate our policies.
How We Share Your Information
We may share any of the information we collect with the following recipients.
- Affiliates: We share information with other members of our group of companies.
- Service providers: We engage vendors to perform specific business functions on our behalf, and they may receive information about you from us or collect it directly. These vendors are obligated by contract to use information that we share only for the purpose of providing these business functions, which include:
- Supporting service functionality, such as vendors that support customer service and customer relationship management, payment processing, application development, list cleansing, postal mailings, and communications (email, fax).
- Auditing and accounting firms, such as firms that assist us in the creation of our financial records.
- Professional services consultants, such as firms that perform analytics, assist with improving our business, provide legal services, or supply project-based resources and assistance.
- Analytics and marketing services, including entities that analyze traffic on our online properties and assist with identifying and communicating with potential customers.
- Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
- Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
- Marketing vendors, such as entities that support distribution of marketing emails.
- Online advertising partners: We partner with companies that assist us in advertising our services, including partners that use cookies and online tracking technologies to collect information to personalize, retarget, and measure the effectiveness of advertising. To send you marketing communications, personalize the advertisements you see on our services and third-party online properties, and measure the effectiveness of our advertising. We may share your information with business partners, online advertising partners, and social media platforms for this purpose
- Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
- Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals.
- Other businesses in the context of a commercial transaction: We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information as described in this policy.
We do not rent or exchange donor lists. We do not send you donation solicitation mailings on behalf of other organizations.
Security
We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.
Changes to the Privacy Policy
We reserve the right to change our Donor Privacy Policy. When we do, we will note the date of the last update. If we make material changes to this privacy policy, we will obtain your consent where required by law.
We Care About Doing It Right
TNTP is committed to accuracy and precision in processing your information. We have procedures to check for errors, and our systems are periodically audited to make sure we process your information securely and accurately. If you would like to make corrections to your information, please email us at [email protected].
Contacting Us
If you have any questions, comments or complaints about this Privacy Policy or our Website, please contact us via our contact form.
Effective Date
The effective date of this Donor Privacy Policy is September 1, 2022.